Shipping policy
Processing Time
- Most orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. Occasionally an order may take longer to process if there are extenuating circumstances out of out control.
- You will receive a notification once your order has shipped.
Shipping Rates & Delivery Times
We offer the following shipping options:
- Free Shipping: On All Orders. Delivery for most products from 3-14 Business Days. Delivery times may vary depending on your location and selected shipping method.
Shipping Restrictions
- We currently ship to the following regions: [List countries or regions where you ship].
- At this time, we do not ship to [mention restricted regions if applicable].
International Shipping
- We ship internationally to [list countries/regions].
- Shipping costs and delivery times for international orders will be calculated at checkout.
- Please note: Customs duties, taxes, and fees may apply and are the responsibility of the customer.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email to monitor the progress of your shipment.
- Please allow 24-48 hours for the tracking information to update.
Shipping Delays
- Unexpected delays can occur due to high order volumes, weather conditions, shipping carrier issues, and war.
- If your shipment is delayed, we will do our best to notify you.
Lost or Damaged Items
- We are not liable for packages once they are in the hands of the carrier. However, we are happy to assist you in filing a claim.
- If your order arrives damaged, please contact us immediately with your order number and photos of the damaged items.